2 weeks ago
(Review made under HPH's Marketing Partner program)
HPH is a business made of genuine people doing their genuine best. Everyone I've interacted with, from the project manager to the estimator, are truly proud of the work they do, the materials they use, and the level of customer service they provide. HPH puts in genuine effort to give you the best contracting experience possible for large projects like siding and roofing. I contracted HPH for a roof replacement. The project took about 3 days with almost zero work on my part. I received comprehensive guidance on how to prepare the home, what to expect, and what the process would look like. The pricing was negotiated in good faith, with transparency. I don't like HPH's "1 day only" pricing option, because it reminds me of shady high-pressure sales tactics, but I raised this concern with the estimator and after that conversation, I genuinely believe that the 1 day only price does represent a good-faith effort on HPH's part to reduce scheduling churn and time waste from unnecessary travel on the part of their estimators.
One issue occured during my contract -- I have a shed, the re-roofing of which was included in the roofing contract. Due to a miscommunication on HPH's side, the work crew initially left without re-roofing the shed. Two short phone calls and *ONE BUSINESS DAY* later, I have a freshly re-roofed shed, and I'm in the queue for scheduling a quality inspection. Part of working with real people is that real people can make mistakes -- what matters is how quickly, easily, and effectively those mistakes can be fixed -- and HPH fixed their mistake faster than I could have expected and with less effort on my part than I could have anticipated. I wholeheartedly endorse using HPH for your roofing, siding, or window project.