Service Areas
Auburn, WA

(Review made under HPH's Marketing Partner program) HPH is a business made of genuine people doing their genuine best. Everyone I've interacted with, from the project manager to the estimator, are truly proud of the work they do, the materials they use, and the level of customer service they provide. HPH puts in genuine effort to give you the best contracting experience possible for large projects like siding and roofing. I contracted HPH for a roof replacement. The project took about 3 days with almost zero work on my part. I received comprehensive guidance on how to prepare the home, what to expect, and what the process would look like. The pricing was negotiated in good faith, with transparency. I don't like HPH's "1 day only" pricing option, because it reminds me of shady high-pressure sales tactics, but I raised this concern with the estimator and after that conversation, I genuinely believe that the 1 day only price does represent a good-faith effort on HPH's part to reduce scheduling churn and time waste from unnecessary travel on the part of their estimators. One issue occured during my contract -- I have a shed, the re-roofing of which was included in the roofing contract. Due to a miscommunication on HPH's side, the work crew initially left without re-roofing the shed. Two short phone calls and *ONE BUSINESS DAY* later, I have a freshly re-roofed shed, and I'm in the queue for scheduling a quality inspection. Part of working with real people is that real people can make mistakes -- what matters is how quickly, easily, and effectively those mistakes can be fixed -- and HPH fixed their mistake faster than I could have expected and with less effort on my part than I could have anticipated. I wholeheartedly endorse using HPH for your roofing, siding, or window project.

I was so pleased that our new roofing project was done in such a timely manner. We were told it would take 4 days. That is exactly what it required. They arrived everyday on time ready to work. There were no slackers, even though it was during our hottest days of this year. We are also pleased with the quality materials used. Our neighbors even commented on how nice it looks. Several of their homes will be needing roofs soon. Who knows, they might be in contact with HPH soon too. We are confident that the new roofing project will last us the rest of our lives because of the quality and workmanship of the roof.

Cyrah & Keith were very nice & patient with my mom & I. They were very likeable & friendly. They worked very hard to get my mom a monthly payment that she could handle. They said that it would take 2-3 days to get the roof done. The original date had to be rescheduled, which was great for me, too. The crew showed up as scheduled, while I was sleeping, which I expected. They never knocked on the door. They went straight to work. Brandi called to let me know that there was some damaged boards from dry rot, so they were replaced. My mom & I talked to a couple of the guys. They were very polite & nice! They worked very hard, and were able to get the roof done in 1 day!! They cleaned it all up, too! They left, as they arrived, without a word! Two of the guys came back the next day. The 3 of us walked around the outside of the house, going over everything they did, while my mom waited on the porch. They answered our questions & even took care of the old satellite dish that should have been gone years ago. The first 2 pictures are before, with moss scattered everywhere. The rest are after.

I got a new roof and siding done by Hph. They did amazing job. Hph was very professional and quick. Whenever I had any questions or concerns they were super fast at responding. I really love my house!

High-performance homes was an absolute pleasure to work with. Their communication was great every step of the way with emails, texts, and a person calling you. You knew exactly what was going on at all times. The roofers were very professional, explained what they were doing, punctual, and always willing to help or explain what needed to be done. They were always smiling and really made you feel like part of the team. I would highly recommend high performance homes to anyone needing their roof replaced.